Bluetooth Headphones Cutting Out (SOLVED)

Norvan Martin
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Bluetooth headphones are crucial for enhancing our music listening experience as they fight against cord clutter and are convenient to use. However, headphones cutting out can be quite annoying as you listen to your favorite music. Keep reading for what causes this problem and how to fix them.

Why Are Bluetooth Headphones Cutting Out?

1. Overloaded Frequencies

Bluetooth operates on the 2.4 GHz ISM band. It’s unregulated, so manufacturers don’t require any license to operate devices on it. To learn more, check out our article on Bluetooth technology and its history.

This makes the frequencies appealing to manufacturers, leading to increased usage and frequency overload in many locations. Change your location and see if that fixes the problem.

2. Signal Interference and Obstruction

Crosstalk often occurs between devices that operate on the same network. This negatively affects how headphones receive data and then leads to disconnections and audio skips when listening to music.

Signal Interference Bluetooth

Cross-body interference can also cause this connectivity issue.  If you’re using your right earbud and your mobile phone is in the left pocket, the signals can’t travel with ease. 

Bluetooth signals hardly travel through water. Remember that the human body is about 70% water.

Moreover, the signals can’t travel through physical objects. This problem could occur since there are metals, pieces of blocks, or other obstructions between the headphone and audio source.

3. Connectivity Issues When Streaming

If you’re streaming your music, the quality of the internet can cause audio stutters.

Assuming your connection is slow and laggy, your steaming apps can’t preload the audio date required for smooth playback.

This always causes continuous buffering, which is often responsible for audio stutters.

4. Low Headphones Battery

Like any other device, your Bluetooth devices require an adequate power supply to function efficiently.

Low Headphones Battery

If it isn’t well charged, you may begin to notice audio stutters if the battery gets more drained. This is a common cause of sound stutters in headphones.

5. Incompatibility Issues

You may run into problems if you are trying to pair Bluetooth version 4 and above with Bluetooth 2 or 3 devices. They’re often incompatible.

Some headphones are also incompatible with specific devices. If the Bluetooth headphones aren’t compatible with your mobile phone or computer, they can malfunction during use. Even if it doesn’t, you can get low-quality sound.

You can have the same experience if you’re using unsuitable Bluetooth audio codecs. Many people use audio codecs to compress audio data to the required size. If the transmission and receiving devices don’t support the same codecs, headphones cutting out occurs.

Another common problem is when people try to play music through their speakers while using headphones at the same time

6. Too Great a Range

The farther your audio source is from you, the weaker your Bluetooth connection gets. Some Bluetooth services have a shorter connection range than others. Only long range listening devices have an extremely long range.

7. Headphone Defect

A faulty pair of headphones can cause this problem. To be sure whether this is the issue, you should connect them to different audio sources.

In some cases, you will find that it’s connectivity issues. In others, it’s a headphone defect.

The same can happen if your headphones are too old and require replacement.

8. Too Many Apps Running

Having too many apps running is often a problem when streaming music. Some of the apps could be trying to pair with the device, interfering with it. Other apps may also be bogging your phone’s memory.

How to Fix Common Bluetooth Audio Stutter Issues

Before you do anything else, ensure you’ve done basic troubleshooting. There are several causes of Bluetooth audio stutter issues, as we have seen.

Here’s what you should do to fix the common audio cutting out issues outlined above.

1. Check the Efficiency of your Battery and Charger

As we said, this is one of the most common issues. To fix it, you should ensure your battery is fully charged.  If necessary, go for a new battery.

If you have a new battery and it’s well-charged, move on to the next step.

2. Maintain the Best Signal Range

Get to know your signal range and maintain it. If your Bluetooth device falls under Class 1, the distance between you and the audio source should range from 40-to-100 meters. For Class 2, it’s 15-to-30 meters. The class three range is 5-to-10 meters.

bluetooth device range

Bluetooth headphones and most mobile devices typically belong to the last two categories.

Now you should maintain the appropriate range between you and the audio source irrespective of the type of devices you own.

If you need more help, visit the manufacturer’s website or consult the user manual.

Remember, if there is no physical object between the source and the listener, the Bluetooth headphones should serve you well if you maintain a range of about 10 meters.

So, if the headphone is close to the device, you should continue troubleshooting.

Move on to the next step.

3. Eliminate Cross-Body Interference

If you suspect your body is limiting the ability of Bluetooth radio waves from traveling freely, keep changing the phone’s position until the sound quality improves.

The best solution could be to put the earbud on the same side of your body. This prevents your body from interfering.

4. Keep Away from Places with High WiFi Usage

Since WiFi technology operates in the same wavelengths as Bluetooth technology, the only way to prevent them from clogging each other’s data transmission paths is to use headphones in low WiFi usage areas. 

You should also remove all unnecessary Bluetooth connections and keep other devices away from your headphone. This helps to prevent the overloading of frequencies and signal interference.

5. Reset the Bluetooth Function

Conduct a soft reset by turning the Bluetooth function on and off for a few minutes and then turning it back on. This should help address pairing issues, especially if the source device is paired with numerous peripheral devices. 

Alternatively, go into the Bluetooth settings and select ‘Forget” under the device options. 

6. Update Firmware

Changes in firmware are known for triggering mismatches that interfere with Bluetooth radio waves. If you bought the device online, keep a tab on your email.

In other words, you will most likely get information regarding the latest software updates. Alternatively, you can visit the manufacturer’s official email or talk to their customer support.

7. Grab the Latest Headphones or Repair

Old headphones may not be compatible with your audio system. Or, you could be having a low-quality or defective device.

Be sure you look for original features to replace defective and old ones. In any case, there are many good Bluetooth headphones out there.

If you can, go ahead and secure new headphones. Use this opportunity to choose headphones that offer more than affordability and good design. Among other things, ensure you consider connectivity range and Bluetooth codecs.

The newest devices are compatible with at least Bluetooth 5.0. Some modern headphones may not pair seamlessly with very old laptops, tablets, and mobile phones.

So, before buying any device, check the supported Bluetooth versions and be sure they’re compatible with each other.

As you can see, grabbing the latest headphones could help you fix the audio problem without focusing on too many underlying issues.

8. Close Background Apps or Software

The best way to stop apps or software running in the background from accessing the Bluetooth function is to limit the number that can run simultaneously.

If your device can’t allow you to do this, shut down all apps you don’t need, and see if that solves it. Also, be careful with things like headphone bass boost unless you know what you’re doing.

9. Adjust Audio Codec

Go to the Bluetooth settings for your device and choose settings next to the headphone in question.

See whether your headphone offers HD Audio or other similar codecs. Switch them on and off. Try to see if you can find the most suitable one.

10. Deselect Hands-Free Mode in Windows

If you’re using a personal computer, consider whether the headphones have two entries in the Windows settings.

Deselect Hands-Free Mode in Windows

Some have an entry for stereo music and one for phone calls. Go to the bottom right corner and click the speaker icon.  After that, select the audio source along the top and choose ‘headphones.’

11. Ensure You Have Stable Internet Connectivity

If you’re streaming music online, the problem could be with your internet connectivity. Remove physical objects between the WiFi router and the audio source.

You should also check your power supply and the quality of your cables. Also, ensure the nearby devices don’t cause signal interferences, as we saw in a different case above.

You can consider getting a better quality internet service.

12. Reset Bluetooth Headphones

This is the perfect way of solving a myriad of connectivity and pairing problems. You better use it as a matter of last resort.

bluetooth headphone reset

If you can’t make out the cause of the problem, reset the device by following the procedure below.

  • Turn headphones off
  • Press and hold the power button for approximately ten seconds
  • A blue light will flash about four times

Once the light flashes, your pairing information has been deleted. It has also likely fixed other technical errors.

If you’re using an Android phone, go ahead and clear the cache. This eliminates memory issues that could be interfering with the connection.

Note that you can’t reset some headphones this way. Your owner manual can help in case you’re in doubt.

Bluetooth Headphones Stuttering Windows 10

If your Bluetooth headphones are stuttering on Windows 10, here’s what you need to do:

  1. First, you need to ensure Your drivers are up to date
  2. Make sure that your drivers are up to date. To do this, you can go into “Device Manager” and uninstall the device’s driver.
  3. After doing so, check if there is a new version on the manufacturer’s website or by checking on Windows Update for any updates.
  4. If either place has one available download it! Then install it over top of what currently exists.

That should fix most stuttering issues with Bluetooth headphones on Windows devices.

How to Fix Bluetooth Audio Stuttering on Android

If your Bluetooth headphone is cutting out on your Android smartphone, you need to:

  1. Disable power saving mode on your device.
  2. This is the most common cause of Bluetooth stuttering on Android. So, if you’re experiencing it, disabling this option should help significantly.
  3. To do this: go to “Settings”, then “Battery”.
  4. There will be an option for power-saving modes here – just disable that and see if things improve!


Bluetooth Headphones Cutting Out On Windows 10 PC

If your Bluetooth headphones keep cutting out on Windows 10, there are a few things you can try to fix the issue:

  1. First, check to make sure that your headphones are fully charged. If they are, then try restarting your computer. If that doesn’t work, try resetting your Bluetooth device by turning it off and then back on again. 
  2. Run the Bluetooth troubleshooter
  3. Disable and re-enable the Audio Enhancements
  4. Change audio formats
  5. Update your audio drivers to the latest versions
  6. Reinstall the audio driver. This will require a restart of the PC

You can check out this guide for more detailed information. Finally, if none of these solutions work, you may need to contact your device manufacturer for further assistance.

Bluetooth Headphones Cutting Out On Windows 11 PC

If your headphone is cutting out on Windows 11, follow the following troubleshooting guide:

  1. Run the Bluetooth Troubleshooter
  2. Disable and re-enable the Audio Enhancements
  3. Reinstall the Bluetooth and WiFi drivers
  4. Disable the Remote Control property of your Bluetooth device
  5. Turn off the Bluetooth of other devices or unpair them
  6. Restart Bluetooth Support Service

You can check out this guide for more detailed information. Finally, if none of these solutions work, you may need to contact your device manufacturer for further assistance.

Headphones Cut Out When Running

How can your headphones cut out just by walking? Well, Bluetooth is notorious for its spotty connections, and it often cuts out when you’re moving around. There are a few reasons for this:

  1. First, Bluetooth signals are easily interrupted by physical objects. So if you’re carrying your phone in your pocket or bag, the signal may be weak or intermittent.
  2. Bluetooth signals are also susceptible to interference from other electronic devices. So if you’re in an area with a lot of cell phone towers or WiFi networks, your signal is likely to be weaker. If you’re having trouble with your Bluetooth connection, try moving to a more open area, turning off other electronic devices, or keeping your phone in your hand instead of in your pocket.

With a little trial and error, you should be able to find a spot where you can stay connected even while on the move.


If you’ve dipped your toes into the Bluetooth headphones world, you know how useful these audio devices can be.

You likely understand that issues like Bluetooth headphones cutting out can be frustrating unless one knows how to fix them.

 In this article, we’ve covered in detail many reasons Bluetooth headphones cut out and simple ways to fix them. You can try them out anytime and see how much time you can save.

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Norvan Martin is the founder of He is a professional Electronics Engineer and is passionate about home theater systems and AV electronics. BoomSpeaker was created as an online hub to share his knowledge and experiences as it relates to home theaters and home audio electronics. My email: [email protected]  Connect on Pinterest and Linkedin